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SYLO Beyond HR delivered a series of seven Manager Skills sessions for our managers between October 2024 and early 2025, delivered through a blend of face‑to‑face and online workshops.

The programme covered essential topics for our managers, including Being a Role Model, Communication Skills (Parts 1 & 2), Empowering Others, Basics of HR, Techniques for Handling Difficult Situations, and Giving and Receiving Feedback.

The training was practical, engaging, and tailored to our organisation, while also being delivered a in a human way. Our managers particularly valued the real‑world examples, the safe space created for discussion, and the actionable tools they could use immediately in their roles.

The skills sessions have had a positive impact in how our managers communicate, set expectations, and handle challenging situations with greater confidence.

SYLO’s facilitators were knowledgeable, supportive, and highly engaging throughout the programme. We would happily recommend SYLO Beyond HR to any organisation looking to strengthen their management capability.

 

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Petrova Caldecourt, Partner, For and on behalf of Lightfoot Solicitors

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The wonderful support from SYLO Beyond HR has enabled us to ensure our foundations are in place to support growth, whilst also maintaining and driving the culture that is important for us to have in place.  They have truly worked in partnership with us and provide consistent support to help us drive priorities forward.

It’s great to have an HR partner that feels part of our team, is available for whenever something comes up and that continues to work with us as our organisation grows.

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Carolyn Hicks, Co-founder/CFO COO – Brill Power

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Sarah allows our business to concentrate on the jobs we set out to do, and not have to worry about the HR input, with a highly professional service that she provides. 

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Stuart Barr, Director – Barr Group, Thame

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As always, SYLO delivered a thoughtful and insightful session and I enjoyed hearing their thoughts on valuing difference in the workplace. It has helped me to be able to think about how I can encourage the people I work with to consider how effective their inclusive policies and practices are.

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Karen Tate – Employee Relations Lead MPDN

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​I found working with SYLO incredibly comfortable.  They helped me to define the real issues and then guided me through figuring out a solution. This resulted in a huge shift in the workload I was carrying to manageable levels, greater and welcomed empowerment for the talent in my team, and a manager (mine) who was fully up to speed on what was actually going on.

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Georgina Carey, Senior Manager – Transport For London