Petrova Caldecourt, Lightfoot - SYLO | Beyond HR

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SYLO Beyond HR delivered a series of seven Manager Skills sessions for our leadership team between October 2024 and early 2025, delivered through a blend of face‑to‑face and online workshops.

The programme covered essential topics for our managers, including Being a Role Model, Communication Skills (Parts 1 & 2), Empowering Others, Basics of HR, Techniques for Handling Difficult Situations, and Giving and Receiving Feedback.

The training was practical, engaging, and tailored to our organisation. Our managers particularly valued the real‑world examples, the safe space created for discussion, and the actionable tools they could use immediately in their roles.

We have already seen a positive impact in how our managers communicate, set expectations, and handle challenging situations with greater confidence.

SYLO’s facilitators were knowledgeable, supportive, and highly engaging throughout the programme. We would happily recommend SYLO Beyond HR to any organisation looking to strengthen their management capability.

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