Learning & Development

Whatever business you lead, you may need a completely different set of skills to those that earned your leadership status in the first place.  Your role may shift from being ‘technical’ to being one of developing your company’s culture, strategic planning, creating high functioning teams.

Senior leaders and managers need skills to balance their focus across customer engagement, team engagement, business processes and business success. This may require training, mentoring or coaching in small groups or individually.

We cover areas such as:

• Leadership skills
• Managing diverse teams
• Developing supportive and inclusive culture
• Workplace mental health and employee wellbeing
• Setting and achieving business strategies and plans

Developing skills and capability for specific job roles leads to improved productivity and retention, as participants return to work and use their new skills immediately. Our approach incorporates your business culture and language to resonate with participants. Group sizes vary between 4 – 12 people.

Just some of the areas we cover are:

•  Effective customer service
•  Managing recruitment and selection
•  Sales for growth
•  Recruiting for success
•  Conducting effective appraisals
•  Introduction to financial management
•  Understanding marketing

No matter where or when you started work, there are some generic skills essential for personal effectiveness, which are often overlooked. However, we ensure these courses are tailored to your business, and so will have increased traction over standard off-the-shelf versions.

We believe strongly in these core attributes and run programmes such as these, for all levels:

•  Time management skills
•  Communication skills
•  Managing employee Individuals rights
•  Managing Employee exit
•  Managing the remote employee
•  Handling difficult conversations

This programme considers how we can improve the team dynamic, helping, members of the team to become inter-dependent, improving creativity and speed of response. It can work really well in conjunction with the outputs from the Psychometric Assessments (see Assessment Tools for more info) or independently.

It includes the following modules (can be run separately or as part of a larger programme):

• Managing a Successful Team: Parts 1,2 & 3
• Change Management
• Improving Business Performance

This will ensure you feel equipped to deal with the current challenges you face, both now and in the future.  Your business will gain clarity and you will feel in control, with new skills to help you and the wider team.

We provide Coaching for all levels of your workforce, from the CEO and MD to the young graduate starting out.  Our qualified coaches have extensive experience in dealing with all the issues you might be facing; we’ve probably seen it before!

We’ve found Coaching can bring enormous benefits to your business, as it gives broader opportunities for an employee, including; covering many aspects of the work-life journey, looking at elements of their Leadership Style, how their behavioural impacts on a team or just simply having an alternative ear to talk through their challenges!

Managing conflict and how to deal with it is always an area that requires more impactful coaching with an employee, so maybe including specific roleplays can help. Coaching has consequently become a popular outreach to many employees who would like to be supported through their daily pressures of being an employee, as well as adding the amazing and elating element of being told they are the future of an organisation.

Balance is key and Coaching can be an invaluable way of developing you and your future talent. You may find the following article interesting: ‘The Importance of Wellbeing at Work Right Now’ from one of our Executive Coaches.