New Possible

A smarter way to understand your people

SYLO | Beyond HR has partnered with New Possible, the people insight platform trusted by employers across the UK, to help you get the answers you need from employee feedback, across the whole employee journey, from candidate to exit.

Why this partnership?

Since launching in 2021, New Possible has delivered people insight that makes a real difference for some of the UK’s top employers. As a client you get more than this amazing tool, you also get access to a dedicated insight team, so you’re never left interpreting a dashboard alone.

“We highly recommend considering a partnership with New Possible for your survey and feedback needs. They are a forward-thinking, accessible and innovative team that can provide the quality data and analysis required to drive meaningful improvements at work.”

NP360

A benchmarkable 360° overview of your people across 7 themes, including satisfaction, wellbeing and culture. Because it’s benchmarked against 220+ organisations across 20+ sectors, you’re not just seeing a snapshot — you’re seeing how your people compare to the wider market, so you know exactly where to focus.

Custom survey builder

The custom survey builder comes alongside a library of short surveys, plus multiple distribution methods (email, QR code or kiosk) — this allows employees to respond wherever they are, whether that’s at a desk, on the shop floor, or on the move, with no sign-in required. Surveys typically take just 6–8 minutes to complete, so you get honest, high-response-rate feedback without survey fatigue

TrustChat

TrustChat is an always-on, anonymous feedback and messaging channel — accessible 24/7/365 via a link, QR code or kiosk (more on this below!). Unlike a survey, it’s never “closed” — your people can raise a suggestion, flag a concern, or simply say what’s on their mind the moment it happens, not months later.

Advanced insight tools

New Possible’s advanced insight tools include scalable Focus Groups and Ideas Forum, included within the subscription, and allow you to go beyond the numbers — running real-time qualitative conversations and crowdsourcing ideas directly from your people, without the logistical headache of organising them yourself.

Benchmarkable insight dashboard

People experience and commentary reports bring your data to life — AI-powered text analysis identifies the key drivers behind employee satisfaction and loyalty, so you’re not just seeing what your people think, but why.

Custom branding

Unlimited additional accounts with permission levels, and easy insight sharing across your team, means the dashboard is your own! Manage multiple teams or clients from a single login, control who sees what, and keep everything on-brand.

Optional add-ons

New Possible is super flexible, meaning you can add on bespoke reporting and dashboard development, multilingual surveys and response translation, DE&I analytics and HRIS integration if this is what your organisation needs — so the platform scales with you rather than boxing you in.

As a SYLO | Beyond HR client, you receive 20% off

Ready to get the answers you need with New Possible.

Book a demo

TrustChat and the October 2026 Law Change

From 30 October 2026, “reasonable steps” isn’t enough

Under the Employment Rights Act 2025, UK employers’ duty to prevent sexual harassment moves from taking “reasonable steps” to taking all reasonable steps — and for the first time, employers can be held liable for harassment of staff by third parties too: clients, customers, contractors, suppliers.

A 2025 survey of over 23,000 workers by Unite found that 60% of women have experienced workplace sexual harassment, and most didn’t report it — commonly because they feared they wouldn’t be believed, worried about retaliation, or simply didn’t know how or where to report what had happened.

That’s exactly the gap TrustChat closes. It’s an anonymous, always-on feedback and messaging channel, accessible 24/7/365 via a link, QR code or kiosk — a confidential space for employees to raise suggestions, concerns and more, whenever they need to. Every report is routed and tracked, giving you both a genuinely safer workplace and a documented trail you can point to if you’re ever asked to evidence the steps you took.

Learn more about TrustChat

 

Better together

New Possible gives you the technology and insight; SYLO | Beyond HR gives you the HR expertise to act on it.

Paired together, you’re not just collecting feedback; you’re turning it into real change: our consultants can help you interpret what the data is telling you, shape the right policies and interventions and make sure nothing New Possible surfaces gets left sitting in a dashboard. It’s insight and action, from one trusted partnership.

Ready to get the answers you need?

Book a demo 

Frequently Asked Questions about New Possible

Is the NP360 survey customisable?Reveal

Yes — terms like “mission,” “objective” and “customers” can be adapted to your organisation’s language, and additional questions can be included. It takes 6–8 minutes to complete on average.

What's needed to set up the employee list?Reveal

Typically just first name, email address and team (larger organisations may add department or country). You can upload directly, share a CSV/XLS, or integrate via New Possible’s free API with your existing HRIS.

How is employee anonymity protected?Reveal

An employee’s identity is never shared with their employer unless they choose to volunteer it. Feedback can be viewed organisation-wide or by team, but any team with fewer than 4 members has its feedback grouped and excluded from team-level insights to protect confidentiality.

How does TrustChat work?Reveal

TrustChat is an anonymous, always-on feedback and messaging channel for suggestions, concerns and more — accessible 24/7/365 via a link, QR code or kiosk.

Is New Possible secure?Reveal

Yes — Cyber Essentials certified, with annual penetration testing. All data is stored and processed in the UK and EU, with 2FA and SSO as standard.

How quickly can we get started?Reveal

After confirming pricing and organisation details, New Possible will help confirm your question set (NP360 is the recommended starting point), employee list and distribution method — surveys typically stay open for two weeks, with a branded summary report, response data and social graphics delivered once closed.