Back to all news & resources >

Thanks to Jilli Broadhurst from SYLO | Beyond HR for visiting the Richardsons’ office last week for a CPD session with the team.

She led the Richardsons team in a session that covered adapting their communications approach to have the best possible interactions with colleagues, peers and clients.

The session also covered other key skills such as tactics for providing constructive feedback and effectively delegating.

Here at Richardsons, we’re proud to be an experienced training firm – and an important part of that commitment is offering our team these kinds of opportunities to learn the skills they need to grow their careers and better support our clients.

Thanks again to Jilli and SYLO HR!

Related Content

Preventing Burnout Toolkit

5th October 2026Download Guides

Preventing Burnout Toolkit, a free, practical toolkit helping HR and People Leaders prevent burnout by tackling its causes, with a quick review, team tools and a recovery checklist.

Learn more

Neurodiversity in the workplace: An HR guide to creating a more inclusive workplace

7th September 2026Articles

Learn how HR teams can create a more inclusive workplace, support neurodivergent employees and build better recruitment, management and HR practices.

Learn more

Beyond Generations: What HR leaders can learn from a multigenerational workforce

4th September 2026Articles

Discover how HR leaders can harness the strengths of a multigenerational workforce, from experience and innovation to flexible working, communication and inclusion.

Learn more

Wellbeing strategies for charity teams

10th August 2026Articles

Charity professionals dedicate their careers to making a difference. Whether supporting vulnerable communities, protecting the […]

Learn more

Probation periods: Everything employers need to know

10th August 2026Articles

Probation periods are a valuable tool for employers, but with unfair dismissal rights changing from January 2027, many businesses are questioning whether their current approach still works. We explore what employers need to know about probation periods, employee rights, best practice and the impact of the Employment Rights Act 2025.

Learn more

Psychological Safety at Work: Why It Matters and How HR Can Help

20th July 2026Articles

Discover why psychological safety at work matters, the warning signs to look for, and how HR can help create a culture where employees feel safe to speak up.

Learn more

Explore our latest Webinars & Events

Stay informed and up to date with our latest webinars and events. Join us for expert insights, practical advice, and discussions on the topics that matter most.

View Webinars

Get in touch

Want to learn more about our services or discuss your people needs? Use the form below to contact us and we’ll get back to you promptly.