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SYLO Beyond HR delivered a series of seven Manager Skills sessions for our leadership team between October 2024 and early 2025, delivered through a blend of face‑to‑face and online workshops.

The programme covered essential topics for our managers, including Being a Role Model, Communication Skills (Parts 1 & 2), Empowering Others, Basics of HR, Techniques for Handling Difficult Situations, and Giving and Receiving Feedback.

The training was practical, engaging, and tailored to our organisation. Our managers particularly valued the real‑world examples, the safe space created for discussion, and the actionable tools they could use immediately in their roles.

We have already seen a positive impact in how our managers communicate, set expectations, and handle challenging situations with greater confidence.

SYLO’s facilitators were knowledgeable, supportive, and highly engaging throughout the programme. We would happily recommend SYLO Beyond HR to any organisation looking to strengthen their management capability.

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Petrova Caldecourt, Lightfoot

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SYLO Beyond HR has provided invaluable support to WheelPower. Their practical, responsive approach has helped us modernise our systems, while also strengthening our thinking at Board level. They understand the realities of the charity sector and bring both expertise and empathy to their work

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Martin McElhatton, CEO, WheelPower

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SYLO Beyond HR delivered a series of seven Manager Skills sessions for our managers between October 2024 and early 2025, delivered through a blend of face‑to‑face and online workshops.

The programme covered essential topics for our managers, including Being a Role Model, Communication Skills (Parts 1 & 2), Empowering Others, Basics of HR, Techniques for Handling Difficult Situations, and Giving and Receiving Feedback.

The training was practical, engaging, and tailored to our organisation, while also being delivered a in a human way. Our managers particularly valued the real‑world examples, the safe space created for discussion, and the actionable tools they could use immediately in their roles.

The skills sessions have had a positive impact in how our managers communicate, set expectations, and handle challenging situations with greater confidence.

SYLO’s facilitators were knowledgeable, supportive, and highly engaging throughout the programme. We would happily recommend SYLO Beyond HR to any organisation looking to strengthen their management capability.

 

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Petrova Caldecourt, Partner, For and on behalf of Lightfoot Solicitors

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Sarah allows our business to concentrate on the jobs we set out to do, and not have to worry about the HR input, with a highly professional service that she provides. 

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Stuart Barr, Director – Barr Group, Thame

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As always, SYLO delivered a thoughtful and insightful session and I enjoyed hearing their thoughts on valuing difference in the workplace. It has helped me to be able to think about how I can encourage the people I work with to consider how effective their inclusive policies and practices are.

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Karen Tate – Employee Relations Lead MPDN